General Manager - Burlington, NC

Company: Fountain
Location: Burlington
Posted on: February 1, 2025

Job Description:

Compensation $85,000.00 - $90,000.00/yearWeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.Job Description:The General Manager will report to the Regional Manager and is responsible for managing and developing team members and formulating and executing account strategy. Additionally, this role will require a thoughtful leader and confident decision maker with the ability to measure and monitor performance.Duties and Responsibilities:

• Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the Client and WeDriveU company policies.
• Be the main point of contact for our client and attend meetings and conference calls as needed.
• Make logistical coverage/staffing decisions and communicate them effectively to the rest of the team (drivers and client management).
• Hire (interviews, road tests, etc.), train and develop new drivers.
• Ensure compliance with all company policies.
• Report and follow up on any maintenance issues with vendor.
• Review documentation to ensure all required onsite records, reports, and inspections (pre/post-trip) are complete, accurate and submitted per established procedures.
• Reinforce safety awareness in a manner that promotes cooperation and improved morale.
• Conduct work area inspections and assist in all accident/injury/vehicle damage investigations.
• Analyze and interpret ridership numbers and suggest route changes accordingly.
• Attend weekly client meetings; listen to feedback from client and their employees and react accordingly.
• Additional duties and responsibilities may apply.Skills Required and Physical Demands:
  • Excellent organization and time management/multi-tasking skills (comfortable in an ambiguous and fast-paced environment, operating at both strategic and tactical levels).
  • Excellent written and oral communication and interpersonal skills.
  • Working knowledge of Google Workspace and Microsoft Office.
  • Ability to work independently and as part of a team.
  • Additional skills and physical demands may apply.Education and Qualifications:Hard Requirements:
    • 5+ years' experience in Operations Management, with a strong preference in a transit setting.Preferred Requirements:
      • Licensed Class B driver (Passenger and Air brakes endorsement).
      • Bachelor's degree or equivalent.
      • Work experience in public or private alternative transportation demand management (TDM).We Offer:Physical Health:
        • Exceptional Medical, Dental, Vision, and Life Insurance benefits.
        • Competitive compensation packages.
        • 401(k) with 4% employer match.
        • Financial Wellness Tool.Emotional Health:
          • Employee Assistance Program (EAP).
          • PTO for part-time and full-time positions.
          • Paid holidays.
          • Pet & Legal Insurance.Personal Development:
            • On-the-job training and skills development.
            • Internal transfer opportunities for career growth.*Benefits vary by position and location.WeDriveU, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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