Technical Product Manager New Charlotte, NC

Company: Tbwa Chiat/Day Inc
Location: Charlotte
Posted on: October 16, 2024

Job Description:

Home Solutions is seeking a motivated and strategic Technical Product Manager to join our Go-to-Market (GTM) team. As a Product Manager, you will be responsible for overseeing the development of new backend technical capabilities supporting the expansion of our current tech stack to support hundreds of new partners. You will play a key role in driving the product strategy, ensuring scalability, and delivering an exceptional user experience. This role is critical to our mission of making homeownership easier and more enjoyable.Home Solutions' vision is to create the leading digital distribution platform for researching, financing, and purchasing home services. We are at the forefront of a rapidly evolving market, and we need a strong, results-driven Product Manager to help propel us toward our ambitious goals.Your Day to Day

• Define and communicate the product vision, strategy, and roadmap for a new customer portal in alignment with business objectives.
• Continuously assess market trends, user feedback, and business opportunities to drive innovation and product differentiation.
• Own the product lifecycle from ideation through launch and iteration.Platform Management:
  • Lead the day-to-day management of the lead distribution platform, ensuring optimal performance and revenue generation.
  • Prioritize and execute enhancements, bug fixes, and new feature development in collaboration with cross-functional teams (engineering, marketing, sales).
  • Analyze platform performance metrics and make data-driven decisions to improve system efficiency and user experience.Team Management:
    • Lead, mentor, and manage a team that currently includes one product associate.
    • Foster a collaborative team environment, setting clear goals and expectations.
    • Provide regular performance feedback and support the professional development of team members.Collaboration & Stakeholder Management:
      • Act as the primary liaison between engineering, design, marketing, and other teams to ensure seamless communication and project alignment.
      • Gather and prioritize requirements from internal and external stakeholders to shape product development.
      • Conduct regular product review meetings, presenting updates, insights, and recommendations.User-Centric Development:
        • Drive customer-centric product design by collecting and analyzing user feedback to refine product features and resolve pain points.
        • Ensure the platform delivers exceptional value to all users, including internal teams and external partners.
        • Conduct detailed analysis of platform usage, performance data, and user feedback to identify trends and opportunities for product optimization.
        • Implement and evaluate A/B tests and other experiments to drive continuous improvement.
        • Lead post-launch evaluations to measure the impact of changes and identify areas for further refinement.Documentation & Training:
          • Maintain comprehensive product documentation, including feature specifications, known issues, and best practices.
          • Develop and provide training materials for internal teams to ensure effective use of the platform.About You
            • Proven experience as a Product Manager or in a similar role, with a track record of successfully managing digital platforms or products.
            • Strong analytical skills with the ability to interpret complex data and derive actionable insights.
            • Excellent communication and leadership skills, with the ability to collaborate across teams and influence decision-making.
            • Experience working with lead generation platforms, revenue optimization systems, or similar technologies is a plus.
            • Bachelor's degree in a related field (e.g., Business, Computer Science, Information Systems).
            • Proficiency in data analysis tools and product management software.
            • Ability to manage multiple projects simultaneously while maintaining attention to detail.About UsLaunched Fall 2017, Home Solutions targets the rapidly digitizing home services vertical and matches homeowners with the right service provider to meet their needs. Through our websites, Home Solutions has a proprietary audience of 47M+ homeowners and prime real estate in search engines. We are on a mission to make homeownership easier by creating high quality content that pairs consumers with providers in a range of related categories.Home Solutions was incubated within Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale. The Three Ships portfolio currently includes several businesses - Home Solutions, Pillar 4, Stacksphere, and 3S UK - and over 50+ websites that help consumers navigate the overwhelming choices through online marketplaces and the most informative content online. Headquartered in Raleigh with offices in Charlotte and London, we are always looking to find the right people to help us continue to grow this business and place a high value on teammates with a growth mindset and a "get after it" mentality.Why You Should Join Us
              • Results: At Three Ships we have eleven consecutive years of profitability and a track record of successful growth in the digital marketing space.
              • Stability: We are privately owned, have a holding period of "forever," have no debt, and have significant cash to invest - we're "rock-solid" financially.
              • Exposure: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands.
              • Market Landscape: The digital home services marketing landscape is transforming. There's no better time than now to be building a business in this space.
              • Career Growth: There is no cap on growth, promotions or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
              • Learning: We are a small and mighty team but also have the advantage of tapping into the Three Ships ecosystem and working with subject matter experts in paid media, creative, branding, content strategy, SEO, and more. The opportunity to grow new skills and learn from smart people is endless.
              • Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun.The PackageAs a full-time employee of Home Solutions, you'll have access to competitive benefits, including flexible time off, health/dental/vision, 401k match, an annual Relax & Recharge Bonus, an annual Learning & Development stipend to enroll in class(es) of your choosing, and up to $75 mobile reimbursement. If you join us in person in our Raleigh or Charlotte locations, we have an office stocked with snacks, coffee, and just about every other beverage you can imagine.EEOC StatementAll applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.
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