Client Service Representative

Company: Heartland Veterinary Partners LLC
Location: Galax
Posted on: October 7, 2024

Job Description:

Client Service Representative
Galax Veterinary Clinic is seeking a Client Service Representative to provide exceptional experiences to clients and patients in a fast-paced veterinary medical practice.

About the Job
The Client Service Representative will be responsible for managing practice reception, maintaining veterinary medical records, and performing administrative tasks to ensure seamless client and patient interactions.

Key Responsibilities

• 
  
• Manage practice reception, including visitor and telephone interactions
  
• Maintain veterinary medical records and perform administrative tasks
  
• Process cash, checks, and credit card payments
  
• Schedule appointments and ensure appropriate workflow
  
• Assist with updating client/patient files and preparing correspondence
  
• Perform backup of computer system and oversee daily business posting
  
• Welcome clients and patients with a warm and friendly demeanor
  
• Handle emergency situations with care and patience
  
  
  Requirements
  
  • 
    
  • Ability to work on weekends as required
    
  • High school diploma or equivalent
    
  • Previous veterinary experience preferred
    
  • Client satisfaction references preferred
    
  • Practices OSHA safety techniques
    
    
    Benefits
    
    • 
      
    • Paid time off
      
    • Health insurance; dental insurance; vision insurance
      
    • Retirement benefits or accounts
      
    • Bonus incentive
      
    • Flexible work schedules
      
    • Career and professional development
      
    • Employee Assistance Program
      
    • Employee Referral Program
      
      
      Pay Range
      USD $13.25 - USD $13.25 /Hr.

Keywords: Heartland Veterinary Partners LLC, Burlington , Client Service Representative, Sales , Galax, North Carolina