Operations Specialist I
Company: Disability Solutions
Location: Charlotte
Posted on: October 12, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:The SOACC Operations Specialist
I is responsible for physical security, life safety, threat
management, technical security or intelligence analysis functions
from a 24 hour command center. Assigned responsibilities ensure
compliance with the Federal Bank Protection Act and other
applicable federal, state and local regulations, life safety for
employees and customers, the protection of bank assets and the
timely communication of incident information to appropriate first
responders, customers and all levels of leadership within Bank of
America. Maintains professional composure while providing critical
support for employees by engaging Protective Services, Life Safety,
Threat Management, law enforcement, emergency medical services,
property management and suppliers as required. Emphasis is placed
on the employee's ability to consistently achieve production
targets answering a steady volume of phone calls relating to life
safety, asset protection, security issues, administrative and
information inquiries while maintaining a strong attention to
details, excellent verbal and written communications appropriate to
the creation of concise incident reports capturing critical details
and engaging appropriate parties while also monitoring, and
maintaining BAC burglar alarm and DVR systems.Skills:
Keywords: Disability Solutions, Burlington , Operations Specialist I, Other , Charlotte, North Carolina
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