Boost Mobile - Business Operations Analyst III - South East

Company: Dish
Location: Charlotte
Posted on: February 1, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at large.

Job Duties and Responsibilities

Key Responsibilities:

• Manage daily, weekly, monthly, and ad-hoc reporting for supported organizations.
• Provide operational support and handle special projects from the Ops manager.
• Develop best practices for implementation across the organization.
• Build relationships within the organizational hierarchy, assisting with personnel, fleet, and system access needs.
• Oversee regional indirect prepaid distribution changes, including onboarding and offboarding.
• Serve as the point of contact for Dealer Policy issues and escalations within supported organizations.
  Skills, Experience and Requirements
  
  Education and Experience:
  
  • 5+ years supporting a sales organization to provide sales analytics
  • Degree or 5+ years of related experience
    
    Skills and Qualifications:
    
    • Advanced in GSuite, MS Office, and business intelligence tools (Tableau, Looker, Power BI).
    • Strong ability to quickly turn data into actionable reporting and deliver sales analysis to orgs and partners.
    • Excellent relationship management, conflict resolution, and negotiation skills across large geographies.
    • Developer experience (Google App Scripts, Python, SQL) and familiarity with AdobeSign is desired.
    • Proficient in multitasking, project management, and driving organizational change.
    • Must reside in the Southeast Area (Atlanta, Charlotte, Orlando, Tampa, or Miami) and be able to travel for operational support.
      Salary Ranges
      
      Compensation: $63,150.00/Year - $90,200.00/Year
      Benefits
      
      We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan. All benefits can be viewed here: DISH Benefits .
      
      The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
      
      This will be posted for a minimum of 3 days or until the position is filled.

Keywords: Dish, Burlington , Boost Mobile - Business Operations Analyst III - South East, IT / Software / Systems , Charlotte, North Carolina