Director of Customer Success

Company: VirtualVocations
Location: Fayetteville
Posted on: January 28, 2025

Job Description:

A company is looking for a Director, Customer Success, SA&I Sensory Product Development.

Key Responsibilities

Drive client satisfaction and support scoping discussions for complex projects
Ensure successful delivery of client projects and lead presentations
Manage a team of Analysts/Associate Managers/Managers, providing coaching and support

Required Qualifications

At least 5+ years of experience in a consulting role focused on Innovation Strategy or Sensory Product Research
Minimum 2+ years of experience in a managerial role
At least 3+ years of people management and coaching experience
Highly proficient in Microsoft Office and proprietary software related to the field

Keywords: VirtualVocations, Burlington , Director of Customer Success, Executive , Fayetteville, North Carolina

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