Branch Manager

Company: The Monson Group
Location: Charlotte
Posted on: January 27, 2025

Job Description:

Branch ManagerOverview:The Branch Manager will oversee the strategic direction and daily operations of the branch, focusing on business development, carrier and customer relations, and implementing growth strategies. This role requires developing and executing plans to achieve financial targets, meet customer and carrier expectations, and address both internal and external transportation needs. Partnering with the leadership team, the Branch Manager will play a pivotal role in ensuring operational efficiency and long-term growth for the branch. This position reports directly to the company's President.Key Responsibilities:Team Leadership and Operations Management:

• Lead, mentor, and empower branch staff to meet strategic growth and financial objectives in alignment with the company's overall goals.
• Motivate and guide the team to ensure organizational objectives are achieved, fostering a positive and productive work environment.Work Coordination:
• Communicate pending tasks or unresolved issues to the appropriate personnel.
• Delegate and prioritize work assignments effectively among team members.Business Planning:
• Collaborate with management to create and support business plans.
• Stay updated on industry regulations, trends, and best practices to evaluate and enhance business operations and technologies.Sales and Growth:
• Work with the Customer and Carrier Sales teams to execute strategies that drive profitable growth.
• Generate new revenue opportunities individually while mentoring staff and, if applicable, building an inside sales team.Strategic Direction and Financial Oversight:
• Define the branch's strategic approach to sales and operations.
• Analyze financial reports (e.g., P&L, Balance Sheet) to assess operational performance and identify areas for improvement.
• Drive branch metrics with a focus on ROI.Performance Improvement:
• Collaborate with department leads to identify and address employee performance issues, devising strategies for improvement.Communication and Meetings:
• Attend management meetings and hold team discussions as needed to align objectives and strategies.Additional Duties:
• Undertake other responsibilities as assigned by leadership.Qualifications:
• A minimum of five years of logistics and sales related experience.
• Must have cradle to grave sales experience.
• Apply broad work experience and knowledge when analyzing complex problems.
• Meet stringent deadlines and work in a high-pressure environment.
• Always demonstrate professionalism and perform duties as assigned: must be dependable and flexible.
• Prior staff management experience.
• Understand and use technology: must be familiar with Microsoft Word, Excel and Outlook, able to become proficient with new applications in a timely manner.
• Working knowledge of TMS (McLeod /Revonova Preferably).
• A minimum bachelor's degree, or 6 years of staff management in the transportation industry.
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Keywords: The Monson Group, Burlington , Branch Manager, Executive , Charlotte, North Carolina