App/Cloud Support Manager

Company: Hispanic Technology Executive Council
Location: Charlotte
Posted on: January 24, 2025

Job Description:

App/Cloud Support Manager (Accenture LLP; Charlotte, NC): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Charlotte, NC, and the job duties are as follows:

• Manage project execution to ensure adherence to budget, schedule, and scope.
• Develop or update project plans for information technology projects, including project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
• Maintain applications and deliverables according to SLAs and work across the Service Delivery Lifecycle on engineering solutions for new system rollouts, major/minor enhancements, and/or ongoing maintenance of existing applications.
• Identify and assess complex problems that require in-depth evaluation of variable factors, and create solutions for implementation by the team and fix security vulnerabilities on applications and platforms as required by service level agreements and guidelines.
• Provide seamless application stability and uninterrupted support across all domains and platforms.
• Conduct project and issue management (including status reporting, issue reporting, and ETC/budget reporting) for assigned scope of work, and make decisions that impact the team through regular consultation with senior management.
• Supervise a team to gather and translate user/system requirements into design specifications as well as serve as a backup Scrum as required to achieve deliverables. BASIC QUALIFICATIONS: Must have a bachelors degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.
  Must have 5 years of experience in each of the following:
  • Performing analysis of functional requirements document;
  • Creating technical design documents;
  • Continuous Integration and Continuous Delivery (CI/CD) practices;
  • Scripting;
  • Preparing unit test plans and executing unit test cases;
  • Preparing integration test plan, executing test driven development (TDD), and performing code reviews and test case reviews; and
  • Managing onshore or offshore delivery teams supporting critical applications.Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.#LI-DNI #IND-DNI Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Equal Opportunity and Affirmative Action Policy Statement Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accentures Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Keywords: Hispanic Technology Executive Council, Burlington , App/Cloud Support Manager, Executive , Charlotte, North Carolina