Risk Management Manager
Company: Disability Solutions
Location: Charlotte
Posted on: October 30, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!The Risk Management Manager will be a key
leader within the Enterprise Issues Management Function, which
resides within Global Risk Management.The Risk Management Manager
will be responsible for the evaluation, strategic design, ongoing
enhancement and maintenance of the Enterprise Issue Management
Quality Assurance Workflow and Monitoring tool. Responsibilities:
--- Participate in workstreams to evaluate, design, and enhance
applications and tools to meet the needs of Enterprise Issues
Management Quality Assurance (QA)/Quality Control (QC). --- Serve
as Product Owner for QA/QC Workflow Tool will include documenting
Roles & Responsibilities, process flows, supporting QRGs and user
guides. --- Perform all tasks associated with application
management including developing and prioritizing enhancements to
drive changes to technology to meet regulatory commitments. --- In
partnership with Technology, design and lead related testing for QA
Workflow deployments, create and distribute communications to EIM
end users about releases, outages etc. --- Oversee downstream data
feed management including data sharing agreements, new data feeds,
updates to existing data feeds ensuring Enterprise Issues data is
protected in accordance with GIS requirements. --- Responsible for
existing QA/QC Workflow training (including regular updates) and
the development of additional training modules as needed to drive
maturity. --- Responsible for creating and generating QA Workflow
reporting such as QA/QC sample generation, performance, results,
health reporting, etc. --- Oversees administrative functions of the
QA workflow platform. --- Maintain and develop process level
procedures and guidelines for QA workflow platform. --- Leverages
risk and OpEx mindset to identify and develop technology
operational excellence initiatives and automation capabilities.
Required Skills: --- 5+ years of experience in financial services
industry, with an extensive understanding of Financial Services
products and services. --- Previous experience driving the strategy
and execution of technology projects (technology platforms &
analytics). --- Experience with evaluating, designing, and
enhancing applications and tools to meet the technology needs of
the business. --- Effectively packages and communicates complex
content and information. --- Can effectively navigate and deliver
results in highly matrixed environment. --- Critical thinker with
the ability to influence and communicate technology needs, gaps and
solutions. --- Business knowledge of risk management. --- Excellent
written and verbal communication skills. --- Strong data analysis
and problem-solving skills. --- Strong personal drive, individual
initiative, a sense of urgency, and responsiveness, with a desire
to grow, learn, and take on increasing levels of responsibility.
--- Advanced understanding of issue management processes. ---
Experience with Agile development methodologies, user-centered
design, and lean project processes.Skills:
Keywords: Disability Solutions, Burlington , Risk Management Manager, Executive , Charlotte, North Carolina
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