Testing Manager - IC
Company: Disability Solutions
Location: Charlotte
Posted on: October 13, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:The Testing Manager IC is a
highly skilled subject matter expert in test script design and test
execution for Compliance and Operational Risk. The Testing Manager
IC, in collaboration with Testing Shared Services and Risk and
Compliance officers, ensures accountability for the completion of
testing activities in alignment with the Independent Testing-
Enterprise Policy & Standard in a timely manner.The Testing Manager
IC consults with compliance officers and operational risk to
execute an effective testing program per requirements. This role
contributes to the identification of themes and trends at the front
line unit, control function and enterprise level.The Testing
Manager IC proactively manages the relationship with external
consultants, front line unit (FLU) /Control Function (CF)
Compliance and Operational Risk groups. This role participates in
routines involving FLU/CF Compliance and regulatory agencies.Key
responsibilities:The Testing Manager IC is accountable for test
execution for the Independent Testing Function.The Testing Manager
IC is a highly tenured subject matter expert with strong subject
matter expertise of test execution and system(s) of record required
and is able to translates business strategy into work programs and
processes.The Testing Manager IC is accountable for quality testing
execution, reporting and analysis of results. This role may lead,
contribute and participate in multiple special projects as an
experienced subject matter expert of a processes and/or
projects.Managerial Responsibilities:This position may also have
responsibilities for managing associates. At Bank of America, all
managers at this level demonstrate the following responsibilities,
in addition to those specific to the role, listed above.
- Diversity & Inclusion Champion: Models an inclusive environment
for employees and clients, aligned to company D&I goals.
- Manager of Process & Data: Demonstrates deep process knowledge,
operational excellence and innovation through a focus on
simplicity, data based decision making and continuous
improvement.
- Enterprise Advocate & Communicator: Communicates enterprise
decisions, purpose, and results, and connects to team strategy,
priorities and contributions.
- Risk Manager: Ensures proper risk discipline, controls and
culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and
feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in
alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench
strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively
prioritizing, inspecting and appropriately delegating team
work.Skills:
- Adaptability
- Attention to Detail
- Collaboration
- Monitoring, Surveillance, and Testing
- Problem Solving
- Data Privacy and Protection
- Influence
- Interpret Relevant Laws, Rules, and Regulations
- Issue Management
- Reporting
- Quality Assurance
- UnderwritingJob Description: Enterprise Independent Testing
(EIT) Onsite Global Banking and Global Markets (GB&GM) Testing
Team is part of the GB&GM test execution organization that
provide risk management covering the broker dealer supervision
regulatory requirement. EIT has established itself as the
enterprise utility to test all end-to-end processes on behalf of
Second Line of Defense, Frontline Units (FLUs) and Control
Functions (CFs), enabling more efficient and effective testing. EIT
is transforming the way testing is built and executed with digital
transformation, implementing automation and leveraging cutting edge
Artificial Intelligence/Natural Language Processing technologies.
EIT carries a portfolio of 8,000+ tests and has a global footprint
of testing professionals across the United States, Europe, Asia and
Latin America as well as Global Business Services (GBS) associates.
EIT Onsite GB&GM Testing Team works closely with Global Risk
and Operational Compliance (GCOR) in developing and executing an
onsite branch inspection program that is an integral part of the
firm's risk management. Independent branch testing evaluates the
effectiveness of the firm's supervisory policies and
procedures.Role Overview: The role of a Testing Manager IC is
unique and requires certain skills/talents to perform the role
effectively, and in many aspects, independently. The Testing
Manager IC must possess knowledge regarding FINRA, MSRB, NFA rules,
and have excellent interpersonal, written, and verbal communication
skills. The Testing Manager IC is expected to:
- Accurately perform supervisory testing of GB & GM branch
offices related to sales, trading, research, investment banking,
commercial banking, and operations.
- Provide oversight functions to internal client ensuring the
remediation and adherence to the firm's supervisory functions.
- Partner with internal clients to assess new laws, rules,
regulations and develop effective testing to examine the firm's
policies and procedures adherence.
- Coordinate with Testing Portfolio Manager to establish the
scope of each exam; may travel to branch offices to conduct onsite
inspections; analyze supervisory controls to determine compliance
with established standards and regulatory requirements.
- Responsible for reviewing and documenting testing artifacts
with integrity to ensure branch/desk supervisor functions meet the
firm and regulatory requirements.
- Provide comprehensive written reports relating to the
examinations; and track identified issues.
- Ensure identified issue's action plans are adequately monitored
and resolved to testing program and firm's standards.
- Identify opportunities to enhance the testing program as well
as functional processes.
- Conduct ad hoc reviews and manage projects as identified or
assigned.
- Domestic Travel 10% Required Education & Experience:
- Bachelor's degrees or above; or equivalent experience in fields
including but not limited to: Finance, Economics, Mathematics,
Computer Science, Statistics, Process and Mechanical Engineering,
Operations Research, Data Science, Accounting, Business
Administration.
- Minimum 5 years of institutional brokerage, compliance, or
supervisory experience. Required Skills: Accountability/Ownership
- Comprehensive knowledge of financial regulations and firm's
policies and procedures,
- Understanding of appropriate supervision of GB & GM
businesses.
- Feels ownership and accountability for delivering high quality
work, able to prioritize effectively, adapt, and meet strict
deadlines.
- Ability to recommend and implement process control
improvements. Intellectual Curiosity
- Critical thinking and analysis to solve complex problems.
- Demonstrates understanding of and passion for the "why".
- Looks around the corner, explores uncharted territories with an
"outside-in" perspective.
- Life-long learner who not only assertively educates self but
encourages others to learn and grow. Executive Interaction &
Communication
- Business writing acumen, verbal, presentation creation and
delivery skills.
- Communications are timely, concise, easy to follow and tailored
to topic, audience, and competing priorities.
- Exercises excellent judgment, discerning appropriate moments to
challenge or insert point of view.
- Ability to influence and challenge assumptions.
- Asks the next level of questions, applies context to determine
direction. Risk Manager Mindset
- Understand a broad view of the business being inspected to
discover potential supervision defects. Executive Interaction
- Regularly engage with domestic and international branch/desk
supervisors, senior leaders (Band 2-4), business support/controls
and GCOR partners. Desired Skills:
- FINRA licenses (e.g. SIE, S7, S24 etc.)
- Understanding of international regulatory requirements,
multilingual, Global Operations' functions and procedures, project
and relationship management Technical Skills:
- Proficient in Microsoft PowerPoint and Excel Shift:1st shift
(United States of America)Hours Per Week: 40
Keywords: Disability Solutions, Burlington , Testing Manager - IC, Executive , Charlotte, North Carolina
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