ACCOUNT MANAGER
Company: LifeScience Logistics
Location: Durham
Posted on: October 2, 2024
Job Description:
RESPONSIBILITIES:
- Responsible for the establishment, development and maintenance
of the relationship with each client.
- Establish high-level Client relationships by way of technical
and business skills/competencies and situational fluency.
- Encourage/demonstrate unity behind team/agency decisions
made.Clearly establish objectives/priorities for client
initiatives, and continue to develop, articulate and adhere to
agreed-upon strategies.
- Manage the implementation and adoption of service tools
(systems and processes)
- Understand Client processes and applications as well as
communicate Client technology product requirements.
- Understand the client's product line and accurately maintain
their inventory with integrity.
- Develop and articulate initial points of view relative to
strategic, creative and media alternatives, and make decisions that
reflect "layers" of thought - balance enthusiasm, insight, caution
and discretion.
- Handle multiple projects/clients proactively to ensure projects
are delivered on time, within budget and reflective of the
company's quality standards.
- Manage new product launches.
- Interface with Client personnel and third-party intermediaries
as necessary to understand requirements and communicate related
pursuit plans and activities.
- Promote solutions ahead of issues.
- Develop client trend analysis and look to provide value
- Recommend changes in operations documentation and procedures to
facilitate improved operation of the delivery of engagement
objectives.
- Host Client Quarterly Business Review.
- Other duties as assigned. QUALIFICATIONS AND JOB
SPECIFICATIONS:
- Bachelor's degree in Communications, Business or other related
fields or a combination of equivalent education and
experience.
- At least 2 years in account management or warehousing in the
pharmaceutical industry.
- Excellent computer skills.
- Good mathematical ability, excellent organizational,
communication, and interpersonal skills.
- Demonstrate the following: effective relationship building,
strong verbal and written communication skills, attention to detail
and organization, critical thinking, ability to learn quickly, and
interest to work in a fast-paced environment. TECHNICAL EXPERTISE:
- Deftly navigate through ERP system - Tecsys Elite, Cognos.
- Intermediate Microsoft Office skills: Outlook, Excel (including
Statistics and Pivot Tables), Access, PowerPoint, Word.
- Experience with warehouse or supply chain environments.
- Understanding of supply chain transportation.
- Ability to complete invoices and conduct/track analytics
related to Client performance.
- Professional phone etiquette.
- Advanced public speaking and presentation skills.
- Excellent verbal and written communication skills.
- Clear and Professional diction in English.
- Professional phone etiquette. ADDITIONAL EMPLOYMENT
REQUIREMENTS
- Must be able to successfully pass all preliminary employment
requirements (i.e., background check and drug screen).
- Must be able to travel up to 25%.
- Must have a valid driver's license. PHYSICAL/MENTAL/VISUAL
DEMANDS
- Work is light to medium in nature with frequent walking to
perform assigned tasks.
- Must be able to communicate clearly with shippers and
employees. WORKING CONDITIONS
- Activities occur within a typical office environment. EQUIPMENT
OPERATED
- Equipment: Laptop computer, cell phone, fax machine, copier,
and desk phone.
- Systems: Outlook, Excel, Word, PowerPoint and Tecsys Elite
(Warehouse Management System). COMPENSATION
- Commensurate with experience.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: LifeScience Logistics, Burlington , ACCOUNT MANAGER, Executive , Durham, North Carolina
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