General Manager - Document Scanning & Digital Imaging

Company: ARC Document Solutions
Location: Charlotte
Posted on: October 2, 2024

Job Description:

We are currently seeking candidates for aGeneral Managerrole who will direct theirdivision to succeed inquality and service by hiring, training, and managing team members, maintaining the facility's readiness and ability to provide top customer service, technology, and delivering a quality product by performing the following duties:Hire, train, and evaluate personnelMaintain personnel and equipment readiness to deliver a quality product.Maintain a high level of branch organization at all times.Respond to clients in a professional and ethical business manner.Effectivelypromote ARC products and servicesAssist with quoting equipment, supplies, and servicesFiscal and operational responsibility for daily branch operations.Manage branch activities within agreed budgets and timescalesPlan and direct production activities and establish production prioritiesMaintain appropriate inventory controlsWork effectively with internal and external customers.Manage cash sales reporting and submissionsManage the branch within company policies and standards.Developtools to accurately track errors and deadline compliance.Review service, supply service, rental, and warranty agreements to maintain maximum profit efficiencyQC outgoing orders. Monitor orders-in, operators, quality control, final check, and orders-out.Monitorequipment and supplies.Submitall branch reporting on time.Maintain a professional, quality work environment at all times.Troubleshoot and resolve problematic orders and customer complaints.SKILLS & QUALIFICATIONSExperience managing production using equipment, processes, and procedures in multiple locationsAbility to assess/troubleshoot customer orders and associated issuesExcellent customer service and employee management skillsStrong competency with Word,Excel, PowerPoint, and otherproprietary softwareAbility to multi-task while maintaining quality and accuracy.Friendly personality and good attitudeFlexibility to work overtime when neededStrong comprehension of small format, large format, and colorproduction equipment is highly desiredWE ARE OFFERINGExcellent company support and resourcesExcellent30-year companyreputation because we consistently receive 5-star customer reviewsCompany stability since weare publicly traded on the NYSEComprehensive Employee benefits that include fullmedical, dental, vision, and life insurance as well as a 401-K Plan with company-matchingEmployee Stock Purchase Plan gives you 15% money by allowing you to buy ARC stock on the NYSE at 15% BELOW street valueA management team that supports you and wantsto see you be successfulA culture of caring for our employeesARC Document Solutions, Inc.provides technology and servicesto businesses of all types,with afocuson the architectural, engineering and construction industry.ARC provides its solutions at thousands ofcustomer locations nationwide,in our170 worldwide service centers, and offering secure document storage in the cloud. We are looking for our next team member to help uscontinue to develop, invent, growand succeed.Together is more than a word at ARC. Its our secret weapon. Visit our web site atwww.e-arc.com.To all recruitment agencies:ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.pm20PId1bb1fd1f24a-25660-35462284

Keywords: ARC Document Solutions, Burlington , General Manager - Document Scanning & Digital Imaging, Executive , Charlotte, North Carolina