IT Technical Support
Company: Mountaire Farms
Location: Siler City
Posted on: April 28, 2024
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Job Description:
Job Description Primary PurposePerform installations,
maintenance and repair work on any computer related equipment from
laptops, desktops, communications equipment (digital & IP phones),
tablets (ex. iPad's), smart phones (ex. iPhone's), printers, local
area networks, any piece of computer related peripheral or software
for end users. Respond to maintenance tickets. Provide a high level
of customer service to the end user.Major Duties & Responsibilities
Answer user inquiries regarding computer software or hardware
operation to resolve problems. Oversee the daily performance of
computer systems. Set up equipment for employee use, performing or
insuring proper installation of cables, operating systems, or
appropriate software. Develop training materials and procedures, or
train users in the proper use of hardware or software. Read
technical manuals, confer with users, or conduct computer
diagnostics to investigate and resolve problems or to provide
technical assistance and support. Qualifications Related On-the-Job
Training/Vocational School or Associate's Degree. 1-year related
work experience with Microsoft Windows 10, Microsoft 365, Microsoft
Exchange and Outlook email client. Basic understanding of PC and
network hardware. Good organizational and communication skills.
Excellent interpersonal and customer service skills.
About Us
Are you looking for more than just a job? The culture at Mountaire
is one of our greatest strengths and most valued assets. We
maintain the same core values and family-focused work environment
that we've operated with since day one. You will find that your
peers, supervisor and team members are genuinely committed to, not
only your success, but also working together to provide
high-quality products to our customers. We are a service to one
another and to our customers, demonstrating operational excellence
and outstanding performance.
About the Team Mountaire Overview Mountaire Corporation and its two
operating affiliates, Mountaire Farms Inc. and Mountaire Farms of
Delaware, Inc. (collectively, "Mountaire Farms" or "Mountaire"),
are agricultural food production and processing companies providing
competitive jobs to almost 10,000 dedicated employees at facilities
in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now
the fourth largest chicken company in the United States, we are
still family owned and
fully committed to giving back to the communities where we do
business. At Mountaire Farms, our culture is what defines us. It
sets us apart from our competition and reinforces what we stand
for. Supporting each other, uplifting each other, and helping each
other succeed -- that's the Mountaire way! Our vision is to provide
growth, stability, and opportunities for our people, our customers,
and our communities by profitably delivering wholesome quality
chicken.Total Compensation Mountaire also offers an amazing total
compensation package! A few examples of our benefits that may be
offered to you are:
eight paid holidays, Medical Plans with free onsite Health and
Wellness Centers, Dental and Vision Programs, Employee Assistance
Program for you and your family, Retirement Planning with
401(k),
Profit Sharing, Employee Discounted Chicken Sales, Employee
Discounts with partners (Car Purchase, Phone Plans, & Shopping),
Tuition Reimbursement and many exciting career development
programs!
Keywords: Mountaire Farms, Burlington , IT Technical Support, IT / Software / Systems , Siler City, North Carolina
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